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Call us for all your car needs! 712-322-2900 & 712-322-0691

NAPA Easy PayAC DELCONAPA AutoCare Center

PRIVACY POLICY

This privacy policy sets out how Atherton Automotive Service Center uses and protects any information that you give Atherton Automotive Service Center when you use this website. Atherton Automotive Service Center is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Atherton Automotive Service Center may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7/30/2015. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

ASSOCIATIONS

  • AAA Approved Auto Repair
  • ASE Master Technician
  • ACDelco
  • NAPA AutoCare Center
  • Car Care Aware

Testimonials

  • Matt Jr. went above and beyond. He found out what problems we had, took care of them in a timely matter and explained in writing what was done, why it was done, and had us on our way. Matt, Jr.. Thank you so much for being honest and dependable.
    -Tere B.

  • I love working with Atherton and the service guys! This has been the only shop I use in town for the last few years. Junior always treats me fair and takes great care of my car. They always accommodate a loaner car if I need it. I would recommend them for your service needs!
    -Carrie L.

  • Matt Jr and his employees did a great job getting my car fixed and back on the road in a very short time, actual in shop time of about 4 hours; they even dropped me off and picked me back up at the motel I stayed at for the night, great bunch of guys.
    -David G.

  • Great service and friendly staff!!
    -Hayley M.

  • Great customer service, honest and dependable. I highly recommend Atherton Automotive to anyone needing any type of work done to their vehicle from standard maintenance to fixing major issues.
    -Sean C.

  • We have been doing business with Atherton's for over 40 years. Great bunch of people. They get the job done at a fair price. Thanks guys!
    -Jolan B.

  • My boyfriends car broke down on our 1000 mile trip to Colorado. We got stranded in Council Bluffs and were afraid we would not make it to Colorado in time. Athertons helped so immensely. They had the car fixed in one day at a decent price I am so grateful for there help!
    -Phoebe H.

  • My family and I have done business with Athertons for years and I would not go anywhere else. The "guys in the back" are all very professional and I question NOTHING they tell me. They know what they are doing and go above and beyond to take care of their customers!! Love them. Always will.
    -Karen C.

  • Great service, great people
    -Hannah F.

  • Very knowledgeable bunch of guys. Went beyond what the dealership offers as far as checking the vehicle over for any potential issues or safety concerns. Very honest and take good care of their customers.
    -Michelle F.

  • Reliable, Trustworthy, Excellent automotive care.
    -Jarin M.

  • I have known this family for over 30 years, and my husband has known them for over 50! Very trustworthy and hard workers. Easy to get your car in. Always fix what's wrong with it. Easy to work with! Smart and nice group of guys!! I'm so glad I cannot hear anymore squeaks from my car!!!!!!
    -Rita W.

  • I recently had my wife's SUV serviced at Atherton Automotive and was moved to post this review because of their excellent work. Atherton Automotive services all of my family's vehicles - a new truck to a well used SUV. They are professional, knowledgeable, courteous, and efficient. Their pricing is very reasonable. We highly recommend Atherton.
    -Robert L.

  • Atherton Automotive is the only place I will take my cars to get serviced. They have earned my trust with the honesty and quality work they provide. They are very personable and friendly and once you talk to them you know you can trust them. I own a small business and I know the importance of having great customer service and Atherton's is exactly that. Thanks you guys!
    -Wayne C.

  • Quality work, fair prices, and professional courtesy every time...highest recommendation for any automotive service needed.
    -Scotty S.

  • Atherton's has always been our place to go for service. A family owned business you can trust. Great service, great prices, very knowledgeable techs.
    -Jake D.

  • Great work and easy to get things done; also, they are always explaining options.
    -John P.

  • The crew at Atherton's did a great job on my 1997 F250 and it's nice to have someone who knows what there doing.
    -Ray P.

  • Very good service, friendly and helpful. Over the years, we have grown to depend on them for all our vehicles' needs. Matt always lets us know what's critical and what can wait. This is a well-run, family-owned business and I'm happy to support a local small business enterprise.
    -Kit C.

  • Atherton Automotive is the most thorough repair shop in the local area - they spell everything out in detail and let you make the decisions you want to. Solid advice and timely service. I've been taking vehicles to them for the past ten to fifteen years - they are also a certified AAA shop and provide the related discount.
    -Jeff G.

  • Atherton Automotive Service has great service, experienced techs, and reasonable prices. Their courtesy inspection was great and kept me informed of what needed to be done and gave me quotes before work was done. I definitely recommend Athertons.
    -Lynn S.

  • These guys are very professional and always fix my vehicle when I bring it in the first time! I never feel like they take advantage of me and the price is always fair.
    -M. Turpen

  • Anytime I have any questions, they are very good to explain things so I will understand the issue. They have always been really helpful and understanding when need some service done and have never tried to "sell" me on things that I don't need.
    -Karen J.

  • Great guys that do quality work!
    -Yevett P.

  • Great fast, friendly service ! Done before they promised and works great.
    -Jim M.

  • I have taken my cars here for several years. They have always great! I can't recommend them enough. Jr, Nick and the guys do good work and stand behind it.
    -Byron T.

  • Great service!
    -Kristina C.

  • These guys are fantastic! They went above and beyond to help me out! They are super cooperative and friendly and will do anything to help you out. They don't try to sell you extra things, or rip you off in any way. They are just genuine and wonderful people to work with! It's good to know that I have a permanent mechanic I can trust since moving here!
    -Mikaelyn K.

  • We dropped our car off and they were fast and efficient and quick to get our car back to us. I would recommend anybody who has car troubles to take it into Atherton's.
    -Alyssa D.

  • My vehicle lost power about 30 miles outside of Council Bluffs while traveling across country. Had the van towed to Atherton Auto about 10:00am. I had an fair estimate (alternator) by 4:00pm the same day and approved the work. I was back on the road by 10:00am the following morning with the cost being below estimate. The breakdown could have cost me several days. Very pleased.
    -Scott M.

  • Very professional, honest and friendly. I would highly recommend Atherton Automotive to my family and friends.
    -Michelle T.

  • They provide quality service at a fair price and I highly recommend them for all your automotive repairs and service. Just got my 2006 F-150 back for the first go around of numerous repairs needed and I'm completely satisfied with what they've done so far.
    -Larry H.

  • I've been taking my vehicles here for at least 20 years. Matt and Junior have always been honest and helpful. They provide top quality service at a reasonable price. They tell me what repairs are needed and which can wait. I always get my vehicle back quickly. I highly recommend them!
    -Susan P.

  • Great place the guys there are honest and truly care about their customers. Took my old truck in for some repair and the work was done promptly and affordably. Definitely recommend bringing your vehicle here!
    -Jessica G.

  • I was VERY impressed with Jr's ability to allow me to feel comfortable to trust him. The quality and efficiency of service is BAR-NONE! Not only did he do what I came in for, he went above and beyond my expectations. From now forward, they will be the only ones who work on my car.
    -Lisa W.

  • I've never dealt with a better automotive repair center in my ENTIRE life. I was driving from San Diego to Connecticut, and I happened to break down there in Council Bluff, IA on the highway. I felt quite isolated and far from home. Right off the bat I could tell this company was a tight, clean, friendly operation. And then I learned they were a family run business - two sons, both ambitious and hard working. They got to my car quickly and had me back on the road that night. And the friendliness is was made this experience so pleasant. I met the whole family and each guy was just incredibly nice and thorough. When I made it back to Connecticut I called them back and they were giving me troubleshooting advice over the phone for unrelated problems. Just utterly top notch guys. A+++++
    -John V.

  • Excellent, timely service. I took in a used car that I was considering buying and they did a very thorough examination that turned up a number of issues. As a result I was able to make an informed decision about the purchase. I would definitely take future business there.
    -Kevin P.

  • So glad I found a 'neighborhood ' mechanic I can trust. Thorough, yet practical.
    -Kat D.

  • Perfect service. All three vehicles were serviced professionally, including some mechanical work on steering mechanism (Buick Riviera) and water pump (Chevy Silverado pick-up). Communications with Atherton Automotive are exceedingly articulate and clearly easy to understand. I heartily recommend Atherton Automotive for your auto maintenance and service needs.
    -Dr. J. Christensen

  • Great communication here at Atherton. Even though I know very little about cars Matt Jr. seemed to value my input about my truck's symptoms and took down a thorough history of my truck before actually working on it. I also liked how the shop explained WHY I needed things done, instead of just telling me "you need to do this." The quality of service was very good and I'll definitely be back in the future.
    -P. Schauwecker

  • Not only excellent technical work but a safe and friendly environment to visit while your car is being serviced for an oil change, etc.
    -J. Bixler

  • Gosh I miss this place! I basically grew up here, the Atherton family was like a family to me! Butch, Matt Sr., Linda and all the kids had such an influence on me growing up. Thank you for you kindness and I'm glad to see the place is still going stronger than ever ! Much love for you all from Florida!
    -C. Dennis

  • Really appreciate the great job you guys do for us when the van needs TLC. Trust you to do what is necessary to keep me and my family safe on the road. Thanks.
    -J. McQuinn Owen